I help organisations turn complex systems, workflows and requirements into clear, useful experiences.

I work with public institutions, NGOs and companies, particularly in B2B and service environments.

With a background in business, Customer Experience and UX, I combine product thinking with a strong research-driven approach. I’m interested in understanding how people actually work, think and make decisions within their real-world contexts.

My approach draws on user research and anthropological methods to uncover behaviours, needs and opportunities that data and AI alone can miss.

I translate these insights into product strategy, UX and UI design — balancing user needs, organisational goals and technical constraints.

I work in French, English and German, with teams across Europe.